Frequently Asked Questions
How do I hire from Sydney Flower Walls?
Once you have found the items you want to hire, contact us and we will provide you an accurate quote. We do require a date and location to be able to provide the quote. We aim to reply within 24 hours of receiving an enquiry.
How are items priced?
All items are priced individually. The prices do not include our delivery fee.
How do I make payment?
To confirm all bookings we require 50% deposit to be paid once the invoice has been issued. Deposits are non-refundable.
Rge renaing 50% needs to be settled, 2 weeks prior to the event. If this is not completed, we have the right to refuse to hire our items to you.
Do you deliver?
Yes we deliver all our Flower Walls and Props to you. Some of our props you can pick up from us to save costs.
What happens if the item/s are broken?
We understand that accidents do happen, we require a bond for our hire items. If something does break, we will let you know the amount we require to cover the breakage. If it is equal to the cost of replacement value, the amount will be deducted from the bond or invoiced to the customer. If not, you are responsible for covering any additional costs required to cover the breakage.